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Hello! I'm new here and not sure if this is the way to ask questions or not so please let me know if I'm meant to do it some other way. I recently received 3 nerite snails last Wednesday and two were DOA (dead on arrival). Actually, there wasnt even anything inside the two shells!! One however, was alive but in bad shape as its shell was not in good condition so I am going to provide it with calcium powder soon. I've read that they take a little time to adjust to new environments but the little guy hasnt moved since he arrived. I gently tugged on his trapdoor and he resisted so I assume he is alive as he also doesn't smell rotten. I've tried putting kale or algae wafers under him but nothing ): Does fluval stratum substrate have copper in it because I've heard that they are sensitive to copper and that is the substrate I am using which I didnt even think about! I was also wondering if there were any Aussie sellers here that have any of the black nerite snail variety? I heard that they are legal here but please correct me if I am wrong. So sorry for the long post.. any response would be greatly appreciated! ?